How To Inspire Hotel/Restaurant Employees To Perform Better (Fast!)

Unfortunately your training employees maybe saying all the right things in front of you and then injecting less than flattering remarks or “pregnant pauses” when you or your managers step away.

Because most employees use their jobs to accomplish other goals, they are less invested with you to begin with and don’t value your business the way that you need them to. When these employees train new people they are quick to point out managerial and operational problems, highlighting everything that may be wrong with your business and sharing with the new employee that they are only at your business in order to get to their end goal, shaking the confidence of the new employee and changing his or her perception that this is not the best place to work.

It is a frustrating scenario for everyone involved and dealing with it myself for several years this is what I came up with and wrote for my fellow managers:

Try telling your hotel or retail employees (Or your entire restaurant FOH staff) “How you train new employees will directly impact your income and how hard you have to work every day. Would you like to correct fewer mistakes, enjoy a fun upbeat team environment, make twice as much money and have a more solid co-workers supporting you 100% of the time? It’s all in how you train your new hires.

Training is everything and the more you train new hires to appreciate your restaurant, hotel or retail business, it’s owner, managers and the existing team, the more you are actually training them to support you, make money FOR you and bolster you when you need help. If you train new employees that yours is an average business, restaurant or hotel with short comings, has short-tempered co-workers, shortsighted managers, bad staff meals, inconsistent or slow kitchen staff, inattentive or micromanaging owners or managers, and ignored equipment repairs, you will actually be doubling your own work load and you don’t even know it. You will actually be training your new team to bring you down when you need to be brought up the most.

If you incorporate eye-rolling or sarcastic remarks in your training you are actually teaching any new hire to work less, feel unenthusiastic, sell less, create short-cuts, look for ways to create smoke or text breaks instead of keeping side-work, customers and sales flowing or ever helping you when you need it.

You will make less money and work harder, longer hours and leave with less energy and enthusiasm for your family and life goals when you train with indifference or disdain.

New hires will be less effective and less effective, less productive and actually cost you time and money when you highlight anything but the very best of the business. You actually control the mood, spirit and income of the entire restaurant or hotel when new employees are in your hands. You should not take this responsibility lightly.

Showing new hires the tricks to check your phone mid-shift, chew gum, be disrespectful to managers, slack off, “cheat the clock” or in restaurants: stand in front of a computer when you have no orders to put in instead of helping to run food or drinks or engage new guests in order to book future reservations speaks volumes to the person you are training and the people watching you. When your new co-workers do these things, they will find themselves in “hot-water,” eventually let-go and you will have to start training someone new all over again which means twice as much work before you to get a team-member up and running and contributing equally. Attitude is everything and if you want the absolute most money (even if you only plan to be in this business for another week, train your new employees to appreciate all of the amazing things about your restaurant or hotel. Train them to constantly look for something to do, restock, run, clear, carry, double check or find customers to engage with and get new reservations from will directly create a path for you to be recognized and promoted, supported and thanked instead of watched, checked and micro-managed which is exhausting. Instead, create an environment of positiveness, support and more sales and your new co-worker will make you more money, give you more energy and more advancement plus guarantee you that you are always are welcome back should you ever decide to leave.

Leave the negativity, the side comments, eye-rolling, time stealing to people of less caliber who may just be on their way “out” but don’t know it and focus on the new way people make more money: by being supportive, collaborative exciting one another and showing leadership skills to help create the absolute best and strongest team, workday and bank account. Isn’t that what you want? To make the most money and have the most energy at the end of the day? Then train your new co-worker that this is the absolute best hotel, restaurant or retail store to work for, these are the best people to work with and the best people to work for. The systems that are in place here make it easy to make money, unlike many businesses, this is a well-oiled machine and when all the parts move together it creates amazing experiences, excitement, money, friendships and more customers plus feeds your future dreams. While other businesses come and go, try and fail, offer discounts and Groupons to get customers through the door, if you all work as a positive, polished, customer service focused team, you will never have to worry about looking for and training somewhere else. They can create an ever growing flow of repeat clientele by engaging customers to return, not taking short cuts, pitching and helping the team be better but that can only happen with your supportive, enthusiastic, high-caliber training. With your training they can create bigger spending, nicer, repeat, regular, effortless, fun customers for your team’s entire future.”

Tell your staff to train for the best, expect the best and be the best. How you do anything is how you do everything and training the people around you to create money, time and wealth for themselves and you is what the smart people do. Not so smart people create animosity, hardship and ill-will for themselves and the people around them and subsequently cost themselves money, energy, time and often their own jobs. Help your employees create the best for themselves by being the best and sharing this with your staff.

Hotel and Travel Jobs

Hospitality can said to be the relationship between the guest and the host where the host keeps the guests entertained and also caters to their needs to keep them happy for a cost.

The word that comes to mind when hospitality is considered is only luxurious, that’s because each and every one wants their experience in hotelling and travelling to be excellent and lavishing. The hotel and travel jobs have become the most sought after job categories now days. In hotel and travel industry the customer always seek comfort and luxury. Once he gets these two as per his expectation, he can be charged more than normal which makes these industries really profit making mines.

Hotel Jobs…

Hospitality refers to the relation which is built up between a guest and their host and it also refers to the act of being hospitable, that is taking care and entertaining the guest, visitors or strangers with full due respect. Hospitality mainly refers to those jobs in the sectors of hotels, restaurants, casinos, catering, resorts, spas etc and other businesses dealing with tourists. We will talk about hotel jobs here which are abundant as it is a booming industry. The total net worth of this industry could now be estimated to be whooping 61 billion dollars a year and is increasing at a fast pace. To get a job in this industry what a person needs is a degree in hospitality management, well which is just a basic degree to enter. Moreover, what a person requires is that it has to be in his nature that he is hospitable and polite to everyone. The salaries in this industry can start from meager and go up to millions (and these days it is really earned by various chefs working in hotels). Restaurants have also b

ecome an important part in the hotel industry, world class restaurants are setting up their chains in major cities of the world. A hotel is also incomplete without a good place to eat. The hotels in various countries are graded on the basis of the quality of services provided by them. The important grades of the hotels are the 3 and the 5 star. In recent times another category has been added to these which is a 7 star, which has been obtained only by a Dubai based hotel.

Travel Sector jobs…

Travelling can said to be an exquisite pleasure which can be experienced by a person from going to one place to the other and people in the travel industry can be said to make those journeys memorable. The main source of travel industry in these days can said to be aviation, cruise, tour operator dealing with holidaying etc. The aviation industry also influences the travelling patterns of the tourist. The cheap and easily available tickets, number of airlines and the frequency of the flights is increasing the number of tourists. Travelling can be of various modes but it is essential for your host to make it comfortable and fun. One major benefit of the job in travel industry is that a person gets a lot of chances to visit various beautiful tourist places for free and get paid for it. The jobs in this industry are lucrative, enjoyable and gives chance to interact with lot of people. The most suitable person for travelling kind of jobs is one who is physically fit, knows more languages as foreign tourists are

the main source of money, and like as in hospitality industry be polite to his customers and importantly an extrovert. He should also have the knowledge about the area where his guest will be travelling.

Hospitality Industry’s worth is in billions so it is a good chance to take advantage of it. Many youngsters are now looking here for their career prospects and making good use of its boom time. To be a part of this industry all one needs to be is presentable, appealing, polite, sweet natured, friendly, extrovert and of course hard working. The work force of hospitality industry is usually young; they age from between 25 to 40. This is because this is the most active part of their life and they put in their hardest efforts during their working period. This industry depends heavily on the tourist inflow in the country and the money they have brought to spend there.

The main components of the hospitality industry are hotels, diners, spas, motels etc. hotelling being the most important one as it generates the maximum revenues, is the most sought after for jobs.

professionals complete a basic course in hospitality management to be a part of this industry and there are other professional courses which are needed to be done to get lucrative jobs. The individual hoteliers also make the job seekers go through their special training programs before they actually get there jobs.

How Travel Guides Can Be Beneficial

A well-planned vacation can be so much fun. Traveling can be wonderful especially when doing so with family and/or friends. Quite a number of families usually plan for vacations every year. Many of them prefer to go to unknown destination. This makes them curious and excited at the same time. The vacations are usually planned so that family and/or friends can have time to relax and bond together.

One important thing that is needed when going to an unknown destination is a travel guide. The term ‘travel guide’ can be interpreted as a document that helps people find their way in a certain area or a person who helps tourists find their way in a new country. In this writing, we will look at the documented travel guide i.e. the one that comes in forms of pamphlets and brochures.

The benefits of using documented travel guides are outlined below:

Knowledge of weather patterns – When people are going for vacation, they have to carry the right kind of clothes. This means they have to know the weather that is being experienced at their destination. This will make them pack appropriately. Travel guides usually provide information to travellers regarding the climatic conditions of their destination. They show the various seasons experienced and the periods the seasons last.

Cultural Events – One of the things people desire to see in their destination country is the culture of that country. Thus, the guides usually explain some of the cultural events that take place in that country.

Modes of transport – The guide also suggests some of the modes of transport that can be used by tourists. The guide will recommend the best type of transport when moving from one area to another. If the distance is long, the travellers can use either an airplane or a bus. However, the decision lies with the tourists.

Security and Safety – This is one important thing that is provided in travel guides. People who are going for vacation are advised on safety measures that they can take. Each and every country has its own social evils. Thus, these guides can provide safety measures for travellers.

Recreational Facilities – Travellers usually look forward to enjoy some of the recreational facilities of the country they are going to visit. The guides provide information on hotels and restaurants. They also provide information about other activities that the travellers can enjoy while touring the new destination.

From the above, it can be concluded that having a travel guide is very beneficial for travellers.